Contact Center: the communication channel with the customer.

Deicmar enhances customer/company relationships by providing faster solutions through the Contact Center.

It also coordinates the integration and training of its customers with the e-gerenciador® via the monitoring of the logistics processes.

The company’s modern service structure using the Contact Center concept, interlinks the internet with the telephony platform through customer relationship management (CRM) applications. This permits the company to offer optimum solutions, provide the necessary support, and assess the degree of customer satisfaction.

Among with the online tools, you have the 0800 answering system:

3131.4500 (Downtown Santos)
or
0800.285.2009 (other cities)

The service is available 24 hours a day, 7 days a week, 365 days a year, thus ensuring an impeccable, quality service.

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